We had no trouble finding the United Club located in Terminal E. Our boarding passes were scanned by the United Club agent and we took the escalators up to the second floor of the United Club. The Terminal E United Club has 3 floors. First floor is where you checkin, the bar is on the second floor and food and seating are on both the second and third floors. We started out on the second floor where we helped ourselves to the afternoon lunch buffet snack that was setup.
While my parents were still eating, I went up to the third floor to checkout the food and seating setup there. I found the view of the United Airlines Aircrafts from the windows on the third floor much better than on the second floor, and the third floor was also much quieter. I staked out a place by the windows and called my dad’s phone and told him to come up to the third floor with mom and all of their belongings. My parents and I camped out on the third floor by one of the window seats of the United Club until it was time to head out to our gate.
I used the long wait between flights as an opportunity to go around and take pictures of the Terminal E United Club, including the food buffet setup. Some people probably thought I was some freak the way I was going up and down the United Club snapping pictures at different angles of what some might consider trivial objects. I used to be self conscious about what others thought about my picture taking but the more I take pictures for my trip reports, the less and less I care what others might think. I still try not to be a nuisance and I make sure not to block people who are helping themselves to the buffet and wait until the area is clear.
After sitting around for couple of hours at the United Club, we gathered our belongings and headed out to gate E4 a little early. I got tired of just sitting around inside the United Club and I also wanted to snap pictures of the aircrafts parked around Terminal E before boarding time. I left my parents at our gate, E4 and I went around and took many pictures of the United Airlines aircrafts parked on this wing of Terminal E. Our Boeing 767 300 aircraft could not be seen from the waiting area of the terminal, but I snapped a picture of another United Airlines Boeing 767 300 heading to Germany parked at gate E 5B instead.
Our flight to Lima Peru was assigned to gate E4 which is equipped with automated boarding gates. It seems the automated system is only being used at gate E4 and not at any of the other gates that I could see. My parents and I were the first in line in the Group 1 boarding line. Couple people lined up in the bypass line which was beside the Group 1 line, mistaking it was the Group 1 boarding line, but they eventually realized their mistake and got in line behind my parents. Boarding commenced on time but the gate agents did not use the automated boarding gates. The agents tried in vain to setup the automated system but in the end, I do not think they were able to get it to work. The automated gates opened and closed multiple times before the agent called each boarding group up and scanned our boarding passes manually.
After having our boarding passes scanned, we walked down the hallway to the jet bridge where I was hopping I could get a good shot of our aircraft but for aircrafts parked at gate E4, there really is no way to get a good look from inside of the terminal. All I could do is get parts of the wing and the rudder while walking down the international arrivals corridor to the jet bridge. After taking couple of pictures of at least the wing, my parents and I headed down the jet bridge to board our United Airlines Boeing 767 300. When we arrived at the boarding door of the Boeing 767 300, the ladies who pre-boarded before us, just now made it to the door, where the ladies and ourselves were greeted by a United Airlines Flight Attendant.
Our Business First Seats were in row 1 and I quickly snapped pictures of both my mom’s and my Business First Seat before letting her sit down and settle in. shortly after settling in, the United Airlines Flight Attendant, who later turned out would be working our aisle, came over and asked my mom and I for our pre-departure beverage order. I ordered myself a gin and tonic while my mom ordered water. My dad was seated in row 1 of the solo middle aisle seats that United Airlines has in their Boeing 767 300 aircrafts but due to the angle I was not able to see what he ordered for his pre-departure beverage. As usual, my mother gave me a dirty look for ordering a alcoholic beverage. The flight attendant joked that I should listen to my mother and she laughed when I told here that I was 30 something and since I paid for all three seats I did not have to listen to my mom or pay any attention to my mom’s dirty looks as I returned my mom’s dirty look with one of my own.
Each Business First Seat aboard our Boeing 767 300 already had a big pillow and plastic sealed blanket on the seat cushion, along with an amenity kit and headset located by the seat’s power outlets. Menus for dinner were passed out while our Boeing 767 300 aircraft was still boarding. Before our Boeing 767 300 aircraft pushed back from the gate, one of the male United Airlines Flight Attendant working in the Business First cabin took everyones dinner order from passengers seated in the Business First Cabin. Dinner orders were not taken by seat order but by what I am guessing is your Mileage Plus Premier Status. Neither my parents nor I have any premier status with United Airlines Mileage Plus, but my dad’s dinner order was taken first, then followed by my mom and myself, before the male United Airlines Flight Attendant began moving around the cabin taking dinner order in whatever order the manifest told him to. I paid for our Business First Seats, so I am guessing that paid seats have higher priority than upgrades or Mileage Plus Premier Status when it comes to getting your first choice for dinner entree from the menu.
Our Boeing 767 300 had to wait for passengers connecting from the United Airlines Tokyo flight before doors could be closed. Once the United Airlines Tokyo passengers were onboard, we departed pretty much on time and after some uneventful taxiing to the runway, our Boeing 767 300 was on the runway taking off for Lima Peru. It was not long before our Boeing 767 300 was flying over the Gulf Of Mexico. After the 10,000 feet chime went off in the cabin, the United Airlines Flight Attendants jumped into action preparing the cabin for dinner service. The drink trolley was rolled out and parked in the walkway that one uses to get between the two aisles and a stack of table clothes were taken out of its packaging and placed on top of the empty space above my mom’s video monitor for easy access.
Dinner service started first with a hot towel service and shortly afterwards the United Airlines Flight Attendant working our aisle brought over table clothes and placed them on our tray tables. This was quickly followed by warm nuts and pre dinner drink order. I ordered the white wine to go with the warmed mixed nuts. Along with the white wine, the flight attendant also brought along a glass of water. The United Airlines Flight Attendant working our aisle was cheerful and always smiling as she served the passengers. From boarding, to the safety demonstration, and during the meal service, she seemed to be genuinely happy and enjoying her job. There are many bad reviews of United Airlines Flight Attendants on the web, but so far on all of my flights with United Airlines, I have never personally ran into any of the allegedly bad ones. Unfortunately some people think older age of United Airlines Flight Attendants qualifies for bad review, but I think that is utter complete nonsense garbage!
The male United Airlines Flight Attendant prepping the meals in the galley, came out into the cabin to fetch his uniform jacket from the closet. He removed his apron and put on his uniform suit jacket before hand delivering the meal trays containing a salad and the fish appetizer. I thought this was a classy move on his part and does show that he cares about the little details which can make or break a inflight experience. Shortly after the dinner trays were delivered, the other United Airlines Flight Attendant came by with the bread basket from which I chose a warm pretzel roll. Once I was finished with my appetizer, the plate was promptly cleared away. Drinks were constantly refilled and I never once had to ask for it to be refilled. My white wine and water glasses never stayed below 1/3 full before it was promptly topped off without having to ask.
Not long after my appetizer plate was cleared away, my chicken main course that I ordered before departing the gate, was hand delivered on a tray along with my mom’s beef entree. The chicken was covered in a “coconut sauce” and tasted good and not dried out. The chicken went well with the red rice side and the green beans are well, green beans. Drinks were again refilled during the main course without having to ask. The beef dish my mom was having was topped off with a Peruvian Style “Seco Sauce” which quite surprisingly tasted like the same sauce from the Peruvian Restaurant that I frequently eat at, so I would have to say it tasted authentic. Not sure what Peruvians would say, but to this Non Peruvian, it tasted authentic when comparing to the Peruvian Restaurants in California.
After I was finished with my entree, my meal tray, along with the used cutleries were cleared away and after a short wait, the brulee cheesecake dessert was brought out along with a new fork. I was also asked if I wanted coffee or tea with my brulee cheesecake but I passed. Quite honestly I was getting really tired at this point and I could have easily skipped the dessert course but I had to have it in order to take pictures for this report. The United Airlines Flight Attendants cleared away and served each course based on each passengers speed and in no way did the service feel rushed or hurried. The cheesecake was good but the brulee top did not have the usual sugar crunch that brulee’s are supposed to have.
After everything was cleared away, my mom and I called it a day and reclined our seats into bed mode. Since we were up so early to get to LAX today, the lack of sleep was starting to catch up with both of us. Out of all of the flat business class seats that I have slept on over the last couple of years, I was quite amazed at how comfortable United Airlines Business First Seats are! I slept well and did not feel and lumps or bumps from the seat in bed mode which has been a problem for me before on Asiana Airlines and Turkish Airlines business class seats. When I awoke about an hour before the snack service, I saw that the flight attendant had placed two bottles of water on the center console for us.
Little over an hour before arrival, the snack service commenced. Hot towels were handed out first then another table cloth was placed on the tray tables. Snack trays were hand delivered two at a time by the United Airlines Flight Attendant and drink orders were taken after she put down the snack trays on our tray tables. I was not expecting too much from the cheese and grapes, but it was REALLY GOOD! Not sure if it had anything to do with being up in the air but I am normally not a fan of cheese and crackers on the ground. Even the goat cheese tasted great and did not have the usual funk that goat cheese are known for.
After I was finished with my cheese plate, the tray and the table cloth was promptly cleared away and I gathered my stuff up and stowed them away in preparation for landing in Lima Peru. I played with the entertainment system to explore the options available but I kept the system on map mode for rest of the flight. Our United Airlines Boeing 767 300 landed in Lima through heavy overcast and after a quick taxi to the terminal, we were parked and disembarking from our Boeing 767 300.
This was our first time flying United Airlines on a international itinerary. To be honest, we only chose to fly United Airlines to Peru, because there were no better Star Alliance carrier options to get us to Lima Peru. After reading all of the negative reviews regarding United Airlines international business class product over the last couple of years, my parents and I boarded our Boeing 767 300 in Houston with low expectations but disembarked the Boeing 767 300 in Lima thoroughly surprised and our impressions of United Airlines Business First product completely changed for the better. All three of us agreed, that we would not hesitate to fly United Airlines Business First product on future trips abroad.