After a full day of visiting historic sites in Southern Valley, Cusco, and a final evening stop at Awana Wasi Tocapo in Chinchero, Antonio drove us to our new hotel for the next two nights, Tambo Del Inka in Urubamba Peru. When we arrived at the front gate, security asked for my name to check it against his list of guests who were checking in. Once my identity was verified by security, the obstruction blocking us from driving into the hotel was removed and Antonio drove us into the hotel property.
Antonio and Alex dropped us off at the front of the hotel and handed us off to the hotel staff and they departed to return back tomorrow for our second day of private touring of the Sacred Valley. Just as before at Palacio Del Inka, we were escorted to the seating area of the lobby, offered tea or water and then the front desk staff member came over to greet us and begin the checkin process. Again due to a flaw in Starwood’s website, our reservation showed that only 1 person was checking in. The friendly checkin staff came back and just as before at Palacio Del Inka, explained that there was a supplemental charge for the third person. We agreed with the charges, got our passports back along with the room keys and SPG Gold welcome drink coupon all with a smile and a enjoy your stay. The bellman came over to escort us to our room.
Once we got to our room, the bellman proceeded to explain all of the features of the room. The explanation session is important at Tambo Del Inka since this is a completely newly built hotel with state of the art features, one could easily get confused with simple tasks such as turning the lights on and off. We got a thorough explanation on how everything in the room worked by the bellman. We thanked him for all of his help, tipped him and asked him if he could send up more slippers.
Our room had a walk-in closet and a patio with furnitures and direct access to the hotel grounds. We were told that we could walk to the Urubamba River which flows along the perimeter of the hotel but we never got around to doing so since after a full day of sightseeing around the Sacred Valley, it was completely dark when we returned back to the hotel.
Tambo Del Inka has a private train station called Urubamba Station, with trains to Machu Picchu and back. Two trains to Machu Picchu and back make stops at Tambo Del Inka’s private train station. If you are going to take the Hiram Bingham to Machu Picchu like we did, then you are going to have to travel to Poroy Station outside of Cusco. Since we already went to Machu Picchu the day before on the Hiram Bingham, we did not use the hotel’s private train station, but for people staying at Tambo Del Inka, the private station will save them time and money getting to and from Ollantaytambo Station to catch one of the trains to Machu Picchu.
In the evening, turndown service and second housekeeping are offered. When we returned from dinner, housekeeping cleaned up the shower and replaced the used towels with fresh ones, left mints on the nightstand turned on soothing music on the TV and had the lights dimmed to a more relaxing and soothing level. Housekeeping also placed one of the complimentary bottled water and drinking glass on the nightstand during turndown service. If you do not want the turn down or second housekeeping service, you have to make sure to switch on the do not disturb button which turns on a small light in the hallway indicating that you do not want to be disturbed.
The bathroom has a tub and a separate shower. The vanity area has dual sinks which makes it very convenient in the morning to get ready. The toilet area is separated from the rest of the bathroom which makes the the bathroom more versatile and easier to use when multiple people are staying in one room. Each time housekeeping visits your room, both in the morning and in the evening for the turndown service, they fold the ends of the toilet paper and emboss the fold with Tambo Del Inka’s logo.
Both nights we stayed at Tambo Del Inka, we dined at the hotel’s restaurant. And at both nights, we ate the same main course for dinner. Dinner starts out with a gourmet bread basket with butter and then canape regardless of what you order. The canapé, service was a nice unexpected surprise from the hotel. My mom ordered the pasta dish, my dad ordered the seafood dish cooked sous vide and I ordered the chicken curry which was served with rice and mango chutney. All three dishes were really good, so good that we ordered the same dishes for our final night dinner as well. My chicken curry was more fusion than authentic version but nevertheless very good and really helped in changing things up after almost two weeks of eating mainly Peruvian Food.
At the conclusion of dinner, the waiter comes by with a box of chocolate for you to choose from. Water is purchased bottled water, but your server will fill your glasses for you, including refills from the bottle instead of just leaving the individual bottles on the table. Service from the many wait staff were efficient, attentive and performed with a smile. People working here really seemed to take pride and enjoy in what they do.
One minor annoyance, which is not exclusive to this hotel but ALL Starwood properties that we stayed at in Peru is they limit your SPG Gold benefit drink to just pisco sour or Cusquena Beer. The drink coupons says you can use it up to $15.00 dollar value but at each Starwood hotel that we stayed at in Peru, we were told that the coupons were only good for pisco sour or Cusquena.
Breakfast is served in the same restaurant that we ate dinner, buffet style. The buffet seemed similar to the breakfast buffet at Palacio Del Inka but enhanced with more items and more variety. Breakfast was not included in our room rate but my mom wanted to have the breakfast buffet for our final breakfast in Peru. I was ok with this since it would give me an opportunity to take pictures of the breakfast buffet and report back on this site.
Finally, this is a beautiful modern hotel with stunning views from the property. Due to two full days of private sightseeing. My parents nor I were able to fully take advantage or even see some of the amenities such as the beautiful swimming pool which I saw in pictures but was not able to see it in person. For anyone planning to stay at Tambo Del Inka, it would be wise to set some time aside to enjoy the many amenities that this hotel has to offer. It would be a complete waste to stay at this hotel just for sleeping.
Make sure you set some time aside to enjoy the hotels amenities. Total waste to stay here just to sleep. You can walk to the Urubamba River which flows along the hotel perimeter. Tambo Del Inka also has its own private train station from where you can grab a train to Machu Picchu and back, saving you time and and money traveling back and forth to Ollantaytambo Station, which being the primary station for trains to Machu Picchu can be really busy.
Hotel Checkin Staff
Hotel Food And Beverage