After getting off of Swiss Airlines flight LX 1267, we power walked to the exit immigration check for Terminal E. Since we did not have too much of a buffer between flights, I wanted to clear immigration as soon as possible. When we arrived at exit immigration check, the line was long but moving quickly. Even with the long line, we were through immigration in about 10-15 minutes after getting in line.
Once we were through immigration we went over to the line for the automated train that runs between the main terminal and the remote terminal E. We did not have to wait very long for the train to arrive and after a short wait to allow passengers to board, the doors closed and we were on our way to terminal E where LX 40, our flight to Los Angeles would be departing from.Since we still had a little bit of time before boarding began for LX 40 to Los Angeles, we headed upstairs to the new terminal E Swiss Lounge which did not exist when we were here in 2015. The terminal E Swiss Lounge was bright and spacious and also has an outdoor terrace with unobstructed view of aircrafts parked at terminal E. Binoculars attached to cables are provided for people to use for plane spotting while sitting out on the terrace. On top of the buffet and other self serve food options, terminal E Swiss Lounge also has a hot food station with a chef cooking fresh hot dishes for guest. The four of us were still pretty full from the inflight breakfast on LX 1267 so my parents and grandmother shared a plate of the pasta and sausage from the hot food station and I nibbled on some packaged mini pastries. The food selections were extensive but since I wasn’t very hungry, I took pictures and did not sample most of the. There was big tub of Ricola Lozenges which I grabbed a few before leaving.
We left the lounge and walked towards the assigned gate for LX 40. I had my Sony Video Camera attached to my hat filming my walk through the terminal. I was going to use the video I was filming to edit into a Vlog when I got home, but as soon as we approached secondary document check, which by the way I had no idea even existed, for flights to the US, the woman checking documents to let us through to the actual document check area, went berserk on me for filming her and the document check area. After she went on angrily about how the area was a TSA blah blah blah, she called her supervisor over. Quite honestly I thought her supervisor was going to be even worse than the security person, but the man who showed up was the complete polar opposite. He asked me if I was filming and I told him I was and that I had no idea that there was another document check before boarding our flight. He asked me to delete the footage of the document check area and when I showed him that I could not because the only way to make any edits was via computer, he just told me not to film any security personal and let me go.After the whole fiasco at secondary document check, we headed directly over to our gate to board. Just as on our two previous flights on Swiss Airlines during this trip, boarding for flight LX 40 was another s&*% show. Multiple lines of people just jumbled together at the first and business class boarding line with whoever shoved their way up first getting to board first. After three times dealing this Swiss Airlines chaotic boarding, I started longing for United Airlines 5 boarding group line system for boarding their aircraft. Once we all pushed our way to the front of the business class boarding line, our boarding passes were scanned and we were walking down the winding ramp down to the lower level where the jet bridge was located. There was no traffic jam on the jet bridge and I quickly found my business class seat 7K and stowed my backpack in the overhead bin before taking sitting down and getting comfortable. While the plane was still boarding, I setup my Sony camera on the window to video the take off. When one of the flight attendant saw my video camera setup she looked a little suspicious of it and asked me about it. While on LX 41 from Los Angeles, the crew were very laid back with filming and picture taking, but on this flight, they seemed to be more uneasy with it. During the boarding process, flight attendants came through the business class cabin with a tray of pre departure beverages. My grandmother selected orange juice and I went with the champagne. At each business class seat, amenity kits and bottled water along with pillows and bedding were waiting. Following the pre departure beverage service, business class menus were distributed. The single menu booklet contained both the food and beverages offered aboard todays flight. While we were still at the gate, flight attendants came through the cabin with hot towel in business class. Many airlines do hot towel before and or after the meal service but on Swiss, hot towel while still on the ground seems to be the norm. The disposable hot towels that Swiss Airlines uses is a lot thinner and flimsier than the reusable full terrycloth towels used by some airlines. As soon as boarding was completed and the pre departure routines were completed, we pushed back from the gate and our mighty GE90 engines roared to life. We taxied to the runway and after letting couple of aircrafts ahead of us depart, it was our turn to on the runway. Once we were airborne and we reached 10,000 feet, the flight attendants were released for duty and the seat belt signs were turned off. Shortly afterwards, flight attendants came through the cabin to take orders for dinner. I went with the chicken option for my dinner when the flight attendant came to our row. Not long after the dinner orders were taken, the flight attendants returned to the aisles with the drink trolley. I went with the white wine option which was served with a ramekin of nuts and also a glass of water. A different flight attendant showed up with tablecloths for the tray tables. I wish they would change the order up a bit and do the tablecloth before serving the drinks. It is not easy trying to remove the drink glasses and ramekin of nuts so the tablecloth can be placed. Next came the trolley with the appetizers and meal trays. There was a choice of two appetizers and I went with the quail galantine option. From the breadbasket, I grabbed a pretzel roll and a mini bottle of olive oil and a ramekin for the olive oil. Along with the appetizer, the meal tray also came with a small mixed salad with a small bottle of French dressing. Appetizer plates were cleared away by the flight attendants once passengers finished. The whole meal service was paced at the individual passengers speed and not at the whim of the crew. Drinks were constantly refilled during the meal service. I don’t remember both my wine and water glass ever getting even close to running out. Before the main courses were to be delivered, the flight attendant who was working my aisle asked me if I wanted to change my wine to something else to go with the main course. I told him to bring me whatever he thought was the best. After asking me what I was having as for my main course, the fight attendant brought me a glass of red wine. Shortly after my new beverage arrived, the main course was hand delivered two at a time. My chicken dish came with a vegetable medley, potato gratin, and mushroom cream sauce. I was offered the bread basket again and this time I selected a rustic looking piece of bread. The chicken was cooked just right and the mushroom cream sauce went with not only the chicken but the potato gratin and the vegetables as well. When one of the flight attendants saw that I was finished with my main course, he cleared away the whole meal tray but kept the tablecloth since there were couple more courses to come. The cheese course followed after a short respite from eating. A plate of three types of cheeses along with grapes and pear bread was placed on my tray table along with new forks and knives. The bread basket was offered again with the cheese course. After another respite from eating, the dessert was brought out along with a new spoon. Along with my dessert, I had a cup of black coffee to balance out the sweetness of the dessert with the strong coffee. To conclude the meal service, the purser came through the business class cabin with boxes of Swiss Chocolate for passengers to grab couple pieces from. After all of the meal service items were cleared away, I reclined my seat to get comfortable. I played around with the entertainment system a bit and watched couple of movies including Rouge One. Around 3 hours after the first meal service had concluded, flight attendants came through the cabin with the Movenpick Ice Cream cart. Two flavors were offered on todays flight but I went with just the stracciatella ice cream in a waffle cone. Just when I thought there was no more eating until the pre arrival meal, the purser came though the cabin with a choice of two kinds of sandwiches. I don’t remember the exact details of the options but I went with the cheese sandwich vs the other one. The sandwich was really good even though it was right out of the chiller and very cold. Also, in the galley, a cart with assorted snack items were available for self service. Couple of hours before arrival into Los Angeles, the lights in the cabin were turned on and the pre arrival meal service began. The choice for the pre arrival meal was between the spinach and ricotta tortellini or ebly salad with salmon gravlax. My grandmother and I both went with the tortellini which was served with a bowl of fruit salad. The bread basket was offered again and from it I grabbed a dinner roll. The tortellini wasn’t that great and the Alfredo sauce was too salty. After picking at the tortellini for a bit, the flight attendant cleared it away. When we were flying over Las Vegas, the final hot towel service of the flight was distributed and collected. We approached LAX from the east and pretty much flew straight down into the airport without lots of turning in a holding pattern or to line up with the runway. We landed on the southern runway and taxied to our assigned gate. When we arrived at the gate, we arrived so early that the gate agents were not expecting us yet and no one was at the jet bridge. We waited aboard the aircraft until the pilots were able to get a hold of someone and let them know that we were waiting for the gate agents to attach the jet bridge to the aircraft and let the passengers off the plane.
Swiss Airlines has a solid business class product. While their seats are a little tough on the back for sleeping and can cause lower back pain when sitting too long in them, overall their hard and soft product in business class is solid. I would never hesitate to fly on Swiss Airlines for my future flying needs.