After a very quick immigration formalities, we headed to the Swiss Lounge inside the main terminal building. Our boarding passes were scanned and a receipt with the wifi password was handed back to us along with the boarding pass. The lounge was crowded but we managed to find a table for the four of us inside the secondary dining area. We visited this lounge last time in 2016 and nothing has changed since. The lounge got more crowded as time went by. After eating the big breakfast on the flight from LAX, none of us were hungry.
My parents used the amenity kit that we received aboard LX 41 to brush their teeth and freshen up a bit before our next flight. While waiting for my turn, I poured myself a glass of Diet Coke and couple of packets of some sort of packaged pastry. The pastry was filled with nuts and honey judging from the picture on the package. Since none of us wanted to eat and the lounge was getting more and more crowded, we decided to head out to our gate.
When we got outside of the lounge, the line to enter was spilling out of the entrance into the main terminal. Once we arrived at our gate, we were informed via the FID that our flight to Copenhagen was delayed by about 30 min. I thought of heading to the Swiss Lounge located at the D gates but as I was following the sign, we realized that the D gates are for people leaving the Schengen area, when we ran into the passport control. So we headed back to the holding area for our flight and found 4 seats together to wait for our flight to board. I left my stuff with my dad and with my camera in hand, I went around terminal B trying to take pictures of the aircrafts parked at terminal A.
Eventually, our aircraft that would take us to Copenhagen arrived, and the passengers started to gather around the gate. Announcements were made regarding boarding for our flight with business class passengers invited to board. It became clear very quickly that no one was getting into lines and it was just a crush of coach and business class passengers mixed together in one big mob lingering around for their turn to board. After cutting in front of couple of people who were not moving, so who I assumed were not business class or Star Alliance Gold, I was heading down the jet bridge where I was met with a slow moving traffic jam.
I eventually made it to the boarding door where I was greeted by the purser. The other flight attendant, who was welcoming passengers in business class did not understand that I was traveling with three other people and tried to get me to move to the aisle seat which is the one that I was assigned. After about 3 min of explaining and my parents and grandmother finally arriving at their seat, the flight attendant realized that I was traveling with my family and gave me a nod of all good to changing seats with the family.
The seats were regular economy class seats with just the middle seat unsold. This is what we in the US like to call “Euro Business” class since this type of layout is the norm for intra EU flights. The center seat did not have a removable drink table like on Turkish Airlines A321 I flew on two years ago. It was just an empty seat which one was free to sit in if one wanted to if your flying with family but, it would probably be a little awkward if one sat in the middle seat if sharing the row if a stranger.
On the ground, bottled water and refreshing napkins were handed out in business class. No pre departure drink other than the bottled water was offered. During boarding, a gentleman traveling in coach tried to put his bag in the business class overhead bin before heading back to his seat. The flight attendant keeping guard in business class promptly told him to remove it and take it back to economy class. The gentleman tried to argue that there might not be any space in the back and the flight attendant told him that they would deal with it if it was full but for now he needed to take his bag with him since the business class bins are for business class passengers only. The overhead bins for business class have a big decal on it saying that it is for business class passengers only, so it would be hard for him to feign ignorance.
Once everyone was boarded, and the usual formalities completed, we pushed back from the gate and we were on our way to Copenhagen. As soon as the flight attendants were released from their jump seats, the curtain between coach and business class was closed and preparation for meals began in the forward galley. After a short wait, the forward galley curtain opened and the purser along with the flight attendant who was keeping guard in business class wheeled out the meal trolley and began meal service in business class.
There were no choices for the meal. It was a cold meal consisting of a bread salad topped with ham and artichoke with some orange slices. The tray also came with a cheese plate with two types of cheese and a small dessert which was some sort of mousse. The flight attendant presented the breadbasket after handing us the meal tray. She told us we would take two but I only took one piece of bread. After the bread, the flight attendant took our drink order before moving on to the next row.
After everyone was served, another round was made with the breadbasket along with drink refills. Once I was done with my tray, it was promptly cleared away. The purser came by and asked if I wanted something else to drink so I ordered a gin and tonic to end the meal. As soon as meal service was completed, duty free sales commenced. Even for a flight of under two hours, the duty free cart was rolled out and pushed down the aisle by a flight attendant working in coach. I was asked if I wanted duty free, but I politely passed.
Shortly before landing, a basket of chocolate was brought through the cabin for passengers to grab. I grabbed three pieces for myself. The chocolates are not exclusive to just business class. They are distributed throughout the whole aircraft. I’ve read about the famous chocolates that Swiss Airlines hands out on their flight and today, I finally got to experience it for myself.
Other than the minor delay and a total cluster f%^& of a boarding process, this was a flawless flight when it came to what Swiss could control. However, we did have an infant flying in the row in front of us who cried pretty much 80% of the flight. The flight attendants did everything for the baby including getting her blankets, pillows and even a toy to comfort her but nothing seemed to work to calm her down.