At the front desk, I was warmly greeted and thanked for being a Starwood Preferred Guest Gold Member before being asked for my ID and credit card. After couple of minutes of typing, I was informed by the front desk agent helping me that I was upgraded to an executive level room. I was given my room keys along with my SPG Gold beverage certificate and directed to the elevators right around the corner from the front desk. Inside the elevator, I pushed the button for the 16th floor and saw that I was on the highest floor of the hotel. The elevators still looked beat up as it did the last two times I was here but the smell has improved from my visit in February. The musty mildew smell was replaced with air freshener.
My room, 1601 was right in front of the elevators. As soon as I entered the room, the first thing I noticed was the wall to wall window which let in a lot of natural light into the room. The room was also quite spacious and compared to the rooms I had during my last two visits. The furnitures and the bed were exactly the same as the lower level rooms I’ve stayed in before. The vastly bigger window plus the high floor gave the room a bright cheerly feeling vs the lower floor rooms that I’ve stayed in the past which seemed dark and dreary.One issue that I noticed was while the big wall to wall window was a positive, I can easily see it being an issue in the summer time when the setting sun hits it dead on. Even at 3:30PM in November, I could feel the room heating up from the setting sun and I had to turn on the air conditioner and close the blackout curtain to prevent the temperature from rising. As an AV Geek, I was extremely pleased with the view of San Diego International Airport from my room! I had unobstructed view of aircrafts landing and taking off from SAN. My room also had a little view of the harbor but I was not really interested in that.
Due to my last experience at the Four Points By Sheraton Downtown San Diego, I immediately checked the bedding before getting to comfortable in the room. The stuffing from the duvet was missing from old age during my previous two visits here and this time, there were no spots on the sheets or the bedskirt. All of the bedding and pillow seemed to be clean and newer than before. I am not sure if the bedding is better because I am on the executive level floor or if the changes have been implemented hotel wide in all rooms.The bathroom was spacious and contained the standard Four Points by Sheraton amenities including the shampoo, conditioner and body wash dispenser attached to the wall in the shower. The towels were plentiful and also did not feel old and threadbare. Inside of the small closet was the safe, ice bucket, ironing board and iron. The closet was the only thing in this room that seemed to be much smaller than normal. Two armchairs with a coffee table between them and an ottoman was in one section of the room. While my room was not a suite, it was nice to have a separate and proper sitting area vs a chair shoved right next to the bed which is common at many hotels. A decent sized TV was on top of the office desk and chest of drawers combo. A mini fridge was located on one side of the office desk closest to the door. The coffee machine was on one corner of the desk and seemed to take up way too much of the workspace. It would have been more efficient use of space if the coffee machine and accessories were placed on top of the min fridge than taking up precious workspace on the desk.
The 16th floor of the Four Points By Sheraton Downtown San Diego also contains meeting and event venues which are right next to the rooms. While there were no events going on during my stay, I can see noise and foot traffic from the event venues being an issue if one were to stay on the 16th floor. The room I was given is definitely an upgrade but if I were trying to sleep and or work and I had to deal with lots of people coming and going who were attending an event in one of the venues, I would not be too thrilled. I don’t want to look a gift horse in the mouth, but next time I stay at the Four Points By Sheraton Downtown San Diego and I was given a executive level room, I think I would verify with the front desk agent if there was any events planned in the venues before accepting a room.