Normally when I am down in San Diego, I stay at the Westin San Diego Downtown, but the Westin recently started charging a $20.00 dollars per day mandatory “facility fee” at the downtown location. Usually, I am ok with resort and facility fees and consider them a part of the total cost. My reason for having issues with the facility fee at the Westin San Diego Downtown is because the hotel is charging the facility fee for items members of Starwood Preferred Guest Loyalty Program are already entitled to under the program. The facility fee is not exclusive to just the Westin San Diego Downtown. The Westin Gaslamp, which is couple blocks down the street from Westin San Diego Downtown also charges the same facility fee. I called up both Westin Hotels to see what the alternative amenity they would offer Starwood Preferred Guests for paying the facility fee and neither hotels could give me a clear answer.
Since I was not going to shell out fees for internet and bottled water which are listed amenities for Starwood Preferred Guest Gold Members, I decided to choose a different Starwood Property which was not charging what I call a “SCAM FEE.” While I was not happy with the Four Points By Sheraton San Diego Downtown that last time I stayed here in December of 2015, I decided to give them a second try since the property is located close to the Little Italy Neighborhood area of Downtown San Diego.
Once I arrived at Santa Fe Depot on Amtrak’s Pacific Surfliner, I hailed an Uber to drive me to the Four Points By Sheraton San Diego Downtown which is located on the corner of Cedar St and 1st Ave. It is very important that you make sure that your driver knows which Four Point you are going to or you could end up at the wrong hotel. The driver pulled into the hotels driveway and after saying goodbyes, I went into the lobby to checkin. At the front desk, there were couple people ahead of me but after about 5 minutes of waiting, my turn came up.
Checkin was quick and pleasant. The front desk agent acknowledged and thanked me for my Starwood Preferred Guest Gold Status, before confirming my room choice along with the welcome Gold Member Gift that I would prefer. I was handed my room key along with the WiFi password and drink coupon by the front desk agent and direct to the elevators. When I stepped inside of the elevators, it was evident that this hotel still has not had any remodel since my last visit. Once I got out of the elevator on the eighth floor, the hallways and the room doors still looked like the un-remodled battered ones I saw in 2015.
I used the key to enter my room 802 which is located right in front of the elevators. The room itself looked clean on first impression, but on closer inspections of the bed, the bedskirt had some stains on it. I had this same issue with the bed during my stay in 2015 as well. The bedding, comforters and pillows did look clean, just the bedskirt seems to have stain marks.
The bathroom was clean and filled with the usual dispenser style shower amenities which is the common setup at Four Point By Sheraton Hotels. Lotion and bar soap was located on the vanity along with a soap dish for the soap. The towels did not feel old or threadbare and the water pressure in the shower was better than average. I did have some issues with the hot water on the first night, but the issue seemed to have resolved the next day. I am going to assume that the hot water issue was related many rooms using the hot water at the same time.
Room 802 did have a view of the ocean but not by much. It is not a view that I would pay a premium for but perfectly adequate as a complimentary upgrade. While there is a freeway offramp that runs right next to the hotel, noise from cars were not a problem during both of my stays at this hotel. The room also had two armchairs with a small coffee table in-between the two. A safe that is big enough for a 15 inch laptop is in the armoire style closet along with an iron and ironing board.
While setting up my computer to do some work, I noticed that there was only one bottled water in the coffee/tea station. I called down to the front desk to ask if the two bottled water policy had changed. I was told another bottle would be sent up. About 20 minutes after the call, two more bottles of water were delivered to my room. I had to call down on both nights that I stayed at this hotel for the second bottle of water.
The bed itself was comfortable to sleep on. Not as good as a Westin’s Heavenly Bed but better than the bed I slept on at the Aloft Hotel in Dallas Texas last year. One thing that still has not been remedied since my last stay here in 2015 are the blankets. While the picture above looks scary and disgusting, what you are seeing are not stains. What you are seeing are the remnants of what is left of the blankets inner filling when the sunlight shines through the room in the morning. This is the blanket between the comforter and the sheets.
While the Four Points By Sheraton San Diego Downtown is by far not one of the flagship properties of Starwood Hotels, I would not call it one of the bottom of the barrels hotels either. One thing the Four Points By Sheraton San Diego Downtown does have going for it is LOCATION LOCATION LOCATION. On Saturday’s, the Little Italy Mercato Farmers Market, starts across the street from the hotel and ends all the way down on Kettner Blvd. Restaurants and bars of Little Italy are all convenient walking distance from the hotel. If you are looking for a centrally located downtown hotel, at reasonable prices I would recommend giving the Four Points a try. There are flaws that need to be addressed by hotel management, but after a cost benefit analysis, the Four Points By Sheraton San Diego Downtown is a good option if the rates you are paying does not go over $140.00 per night including all taxes and fees.
The Motel 6 across the street from the Four Points By Sheraton San Diego Downtown was advertising a rate of $77 per night, which I am assuming does not include taxes. At $140.00 dollars per night all in for the Four Points By Sheraton San Diego Downtown I believe is a fair price when comparing the amenities, location and different competitors around the same part of town.